Contact Us

Dee Valley Locksmiths is a local, mobile locksmith based in Wrexham, covering Wrexham, Chester, Shrewsbury, Oswestry and the surrounding areas. Our emergency line is answered 24 hours a day, every day of the year — including nights, weekends and bank holidays — and you speak directly to a working locksmith, not a call centre.

For non-urgent work such as lock changes, uPVC door repairs, keyed-alike systems or a security assessment, you can also WhatsApp us a photo of the lock or email us and we’ll come back to you.

When you call about a lock or door problem, a few quick details help us bring the right tools and parts: the type of door (wooden, uPVC or composite), what’s actually happening (key won’t turn, handle won’t lift, key snapped, or you’re locked out), and your location. That lets us give you a clear price before any work begins — with no call-out fee.

We’re an award-winning local locksmith — a Wales StartUp Awards finalist and Wales Prestige Award winner — and every job is carried out by a fully insured, DBS-checked locksmith.

What to have ready when you ring

• The full address and postcode where the locksmith is needed, and anything awkward about getting a van to it.
• Which door or lock it is — front, back, patio, garage, an internal door or a window.
• What has happened to the key: snapped in the lock, lost, shut inside, or still working while the lock itself will not move.
• Whether anyone is shut in or shut out, and whether a child or a pet is inside.
• A photo of the lock, handle or door edge over WhatsApp if you are able to send one.

What happens next. You are talking to a working locksmith rather than a call centre, and those few quick details help us bring the right tools and parts rather than guess at them. They are also what lets us give you a clear price before any work begins. Then we come to you — it is a mobile service, so there is nothing for you to take anywhere.